Privacy Policy

KERVA DENTAL CLINIC L.L.C. operates this website. This policy explains what personal information we collect through the site, why we collect it, and how it is handled.

Information we collect

When you submit an appointment request or contact form we collect the name, mobile number, and optional email address, preferred date and time, treatment of interest, and any message you choose to include. We do not ask for detailed medical history through the website.

How we use it

Your details are used solely to contact you about your enquiry, schedule or reschedule appointments, and keep an internal record of the request. We do not sell personal data or share it for marketing purposes.

Storage and security

Requests are stored in a secured database with restricted staff access. Clinical records created during treatment are held separately in the clinic's patient records system, under UAE healthcare confidentiality requirements.

Retention

Website enquiry records are retained only as long as needed to serve the enquiry and to meet applicable record-keeping obligations.

Your choices

You may ask us to correct or delete the information you submitted through the website by contacting us at info@kerva.net or +971 58 580 1020. Requests relating to clinical records are handled under the clinic's medical records procedure.

Third-party services

The site may embed a Google Maps location frame and use WhatsApp links. Interacting with those features is subject to the relevant provider's own privacy terms.

Contact

Questions about this policy: info@kerva.net · +971 58 580 1020 · Al Muraqqabat, Deira.